FAQs
1-800 Water Damage of Harrisburg, PA
Are you available 24/7 for emergencies?
Our emergency response team is available around the clock, every day of the year. We understand that disasters can strike at any time, which is why we maintain constant readiness to address your urgent needs.How quickly can you respond after I call?
Our team typically arrives at your location within a few hours of your call. We prioritize rapid response because swift action is crucial in mitigating further damage to your property.Do you work with insurance companies?
We collaborate directly with most insurance providers. Our team assists with the necessary documentation, including photographs and detailed estimates, to streamline your insurance claims process.What should I do first after water damage?
Contact our team immediately. If it's safe to do so, shut off the water source and electricity in the affected areas. Remove valuable items from the damaged area if possible. Our professionals will handle the rest of the restoration process upon arrival.Can water damage lead to mold growth?
Mold can indeed develop within 24 to 48 hours if water is not properly extracted and the area dried. This is why prompt and thorough drying and remediation are essential in preventing mold growth.Can you remove smoke odor and soot after a fire?
Our team employs sophisticated cleaning techniques, including air scrubbers and specialized deodorization methods, to effectively eliminate smoke odors and restore the air quality in your indoor environment.Is it safe to stay in my home after fire or smoke damage?
Remaining in your home may not be safe due to potential toxins, soot residue, and structural damage caused by fire and smoke. Our team will conduct a thorough safety assessment of your property before recommending reentry.How do I know if I have mold in my home?
Common indicators of mold include persistent musty odors, visible dark spots on surfaces, and an increase in allergy-like symptoms. Our professionals can conduct a comprehensive inspection to confirm the presence of mold in your home.How do you remove mold safely?
Our mold removal process involves isolating the affected area, removing contaminated materials, applying antimicrobial solutions to clean surfaces, and utilizing HEPA air filtration to capture and eliminate mold spores from the environment.How long does the restoration process usually take?
The duration of the restoration process varies depending on the extent of the damage. Minor restorations may be completed in a few days, while more extensive projects can take several weeks. We provide a detailed timeline following our initial inspection.


